Class Policies

 

Baby Sign Language Basics Policies

   Refund Policy

  •  Please choose your class carefully. You may cancel up to 24 hours before class starts– after that, there are no refunds and you own your spot for that series. If, for some reason, you are unable to attend, please feel free to give your spot to a friend with a baby, or let us know, and we can donate your spot to a needy or military family in need of a scholarship.
  • There are no refunds for missed classes. We have a very liberal make-up policy (below), but we can not refund tuition due to circumstances beyond our control, such as child illness, or student travel plans.

 Enrollment Policy

  • Only paid and enrolled students may start class. There is always an ATM near every location. Bring your checkbook and please do not ask to pay the following week.
  • In the rare case of over-enrollment, priority will be given in order of date and time payment was receive. Only paid students are considered registered.

Drop-in/ Trial classes

  • Drop-ins are allowed on a space available basis and the fee is $20 per class. Prospective students are welcome to “trial” the class by scheduling a drop-in during the current session.

 Make-up Policy

We are parents too, so we realize that families often miss classes due to baby challenges such as teething, fussiness, quirky nap schedules, and illness. Baby Sign Language Basics has a very generous make-up policy, allowing you to make up on another day, so long as another class is running that suits your schedule.

  •  If you know you will be missing a class (Dr. appointment, travel plans) please notify your instructor so that we can recommend a make-up class, either before or after your scheduled class.
  •  If you miss class unexpectedly, and we have another class running later in the week,  you can very often make up the same lesson you missed. If this is not possible, you can attend two classes in one week if there is another class running.
  •  When at all possible, makeups need to be done during your current session. When this is not possible, students may makeup a maximum of one class during the next session, as long as they are currently registered in that session.
  •  In the event that the instructor is sick or otherwise unable to attend a class, you will be notified by phone and email, so please keep your phone number up-to- date. A makeup will be scheduled for the missed class.

* Please try to make every effort to make these classes a priority and plan your schedule around them. Every week is different, so missed weeks means large amounts of missed content! The same exact class you missed takes several months to come around again.

Class Policies

  • Please avoid bringing your own toys to class (they get mixed with ours and you might lose them!)
  • When your child has mouthed a toy, please clean it with the wipes provided before returning it to play. If it’s an absorbent toy and is still wet, please place it on the table.
  • Please do not bring your child to class if either of you are sick (no fever in the past 48 hours, no green, yellow, or white runny nose, no coughing or sneezing). Clear runny nose/no fever?  Come to class, but PLEASE make sure to keep nose wiped and hands sanitized. Other parents will be grateful!
  • Please remember that you are responsible for your child’s safety and behavior in class. Do not let your child climb up onto furniture or throw toys in class. If your child is unhappy, and can not be calmed, please take him/her for a brief walk outside– a change of scenery usually helps!: )
  • While we do welcome additional family members and caregivers in the class, we ask that you please limit the number of total adults attending to 2 per week, to avoid over-crowding. Please contact your instructor if you have a special situation, and need to bring more than 2 one week.
  • Family and friend referrals are always welcome. Please feel free to bring a curious friend or family member and their baby (even if the baby is still in the tummy) to class one day, so they can see what it’s all about! To avoid overcrowding in class, please contact the instructor before-hand.